Teramind Cloud is the easiest and quickest deployment option. With Teramind Cloud, you just install the Teramind Agent on the workstations, Windows servers, or terminal servers you want to monitor and see data on your dashboard immediately. This is a fully managed solution which means everything automatically scales to ensure speed and reliability. Teramind will also take care of the maintenance and updates, so your IT team doesn't have to.

You can download a PDF version of the deployment guide by clicking the button below:

Here’s a summary of what Teramind Cloud comes with:

Here are some benefits you can expect if you choose to deploy Teramind Cloud:

1. Go to www.termind.co and click the Start Free Trial button. You will be taken to the Create New Account screen:

2. Enter your name, company email address, and password, and tick mark the terms and conditions. When ready, click the Create Account button. You will receive an email with a six-digit activation code:

3. Copy the activation code.

4. Enter the code in the Confirm your email screen and press the Verify Email button.

5. Fill out the form with your organization’s details and then press the Continue button.

6. Select your use cases or how you want to use Teramind and press the Continue button.

7. Select the Cloud option.

8. Select a region from the Select your hosting location drop-down menu. You can choose from the European Union or the USA data centers.

9. Click the Create Instance button. It will take a few seconds to prepare your instance. Once done, you will be taken to the What do you want to monitor? screen:

10. Select the types of data you want to collect and then press the Continue button. Note that you can change these options from the Monitoring Settings in the Dashboard later.

11. If you want, you can now download the Stealth or Revealed Agent and install it on the target computer(s). Or, you can click the Skip and do it later link to skip this step. For this guide, we will skip this for now. We show you how to install the Agent from the Dashboard in Step 2: Downloading and Installing the Agent section below.

12. Since we decided not to install the Agent at the moment, we can skip the Activate Your Agent screen. Click the Skip and continue to the dashboard link.

13. Click the Install agents button. This will take you to the Download Agent screen. Follow the instructions in the next section to continue.

After you have logged into the Dashboard for the first time, you will be shown a Welcome pop-up window:

1. Click the Install agents button. You will be taken to the Download Agent screen:

Teramind comes with two types of Agents: Stealth and Revealed. You can select which type of Agent you want to download from this screen. Follow the Stealth Agent or Revealed Agent section below for instructions.

The Stealth Agent (also called the Hidden Agent or Silent Agent) tracks all the users on a computer. The computers tracked appear automatically on the Teramind Dashboard. Computer names must be unique. If you are trying to monitor multiple computers with the same computer name, only the first one will be monitored. The user’s name will be taken directly from the computer. If multiple users are using the computer, they will each be added separately as employees. If a computer is renamed, Teramind will auto-update. The Stealth Agent is useful when you do not want your users to know that they are being monitored.

1. Click the Stealth Agent tab from the Download Agent screen.

2. Click the Download Windows installer button or the Download MacOS installer button to download the installer.

3. Near the bottom of the screen, you will see links to the Antivirus Guide and other tutorials to help you with the deployment process.

Check out the following sections on How to download and install the Teramind Agent article on the Knowledge Base:

You can also remotely deploy the Agent. Check out the following article to learn how:

The Revealed Agent tracks users and computers but only when the user is logged in on the Agent. When a user launches a Revealed Agent, they have to log in using an account created in the Teramind Dashboard by an administrator. All the activities tracked will be linked to this account. Since the hours they work are clearly defined by the clock-in and clock-out times from the Revealed Teramind Agent, the payroll can be calculated, and tasks can be assigned to the users. This Agent is the perfect choice for monitoring contractors, vendors, and freelancers or when you want to let your employees choose how and when they are to be monitored.

1. Click the Revealed Agent tab from the Download Agent screen.

2. Click the Download Windows installer button or the Download MacOS installer button to download the installer.

3. You can also click the small Copy icon to copy the URL into the clipboard, open it in your browser, save the installer file on a USB stick, and take it to the target computer(s). The same installer can be used to install the Revealed Agent on multiple computers.

4. Click the Send email instructions to me link to get the instructions and download links to your email.

a) The email will look like this:

5. Click the Invite users option to create new employees and send invitations to their email addresses to install the Agent.

a) When you click the Invite user button a new window will pop up:

Enter the FIRST NAME, LAST NAME, and EMAIL address of an employee. You can add/remove employees by clicking the small Plus or Minus button next to a row. When done, click the Invite users button. Note that if you enter the email address of an existing employee, it will fail with the message “Email is already in use”.

b) When you click the Invite users button, the user will be created and added to the employee list:

c) The user will receive an email with the invitation:

The user can click the Windows or macOS download link to download and install the Agent on their computer. The user can click the Windows or macOS download link to download and install the Agent on their computer. The user can use the Username and Password included in the email to log into the Revealed Agent and if allowed, log into the Dashboard.

6. Near the bottom of the screen, you will see links to the Antivirus Guide and other tutorials to help you with the deployment process.

Check out the following sections on How to download and install the Teramind Agent article on the Knowledge Base:

Check out the How to use the Revealed Agent article on the Knowledge Base.

As soon as the Agent is installed, you will see data showing up on the Dashboard. At this point, you are ready to use Teramind. Here are the main elements of the Dashboard interface:

The Main menu consists of the following items:

By clicking the Search icon, you can search for an employee or computer from anywhere on the Dashboard using the global search feature. For more information, check out the Search section of the User Guide.

Click the Help icon to access help and support resources. It also lets you access the Teramind Wishlist Portal (Feature Request) and the Teramind Academy (Training & Certifications).

By clicking the user’s name on top of the Dashboard, you can access the User Menu. It lets you configure the currently logged-in user’s profile, download the Agent, manage access tokens for Teramind API, and log out the current user. For more information, check out the User Menu section of the User Guide.

By clicking the Settings icon, you can access the monitoring, integrations and system settings options. For more information, check out the Monitoring Settings, Integrations and Settings sections of the User Guide.

Clicking the Notifications icon will show you the status of recent notifications such as login failures, monitoring issues, etc. For more information, check out the Notifications Report section of the User Guide.

When the Page Options icon is available (not all reports support this option), you can click it to save the currently displayed screen or print it.

Teramind has an interactive guided tour showcasing various use cases. You can use this feature to learn how to utilize several of the Teramind features and capabilities. For more information, check out the Guided Tour section of the User Guide.

Click the T icon to access the 24x7 chat support. For more information, check out the My Account > Support section of the User Guide.

Each customer has their own requirements and use cases, That's the reason, we don't usually provide a standard workflow. Here are some recommendations that might be helpful for you:

1. Add the employees and computers you would like to monitor (if they are using a Revealed Agent).

2. Set up any departments/groups if you need them. This will make it easier to create monitoring profiles or generate reports by department.

3. Adjust the monitoring settings according to your organization's requirements. For example, you can turn video capture on/off, exclude apps/websites you don't want to monitor, etc.

4. Modify any sample policies and rules that came with the package according to your needs. For example, you might see a sample rule named 'Outbound email w/attachment to a different domain'. You obviously would want to change the Mail To condition of the rule to correspond to your company's domain:

If you don't need a rule, just turn it off or delete it. You can learn more about policies and rules in our Rules Guide. We also have many sample rules included in the Rules Guide.

5. Create productivity profiles so that you get an accurate result on the productivity reports.

6. Change the account type or role for your users (optional).

7. Set up schedules if you have hourly employees/contractors etc.

You can subscribe to the Teramind paid version from the MY ACCOUNT > SUBSCRIBE tab:

1. Click the MY ACCOUNT menu.

2. Select the SUBSCRIPTION tab.

3. Click the CLICK TO SUBSCRIBE button. It will take you to the Subscribe to Teramind Cloud (checkout) screen:

4. Under the Subscription section, choose a product type (e.g., Teramind DLP), and enter the number of users to track. You can choose the subscribe yearly option for the listed discount.

5. Under the Credit Card Information, enter your credit card details.

6. Under the Billing Address section, enter your billing address that matches your credit card and click the SAVE button.

7. Under the Order Summary, review the due amount, and press the SUBSCRIBE button.

Detailed Agent specifications can be found here.

If you encounter any issues deploying Teramind Cloud, check out the Troubleshooting and How-To section on the Teramind Knowledge Base. You can also reach our support team via chat/email: