Teramind

Arick Disilva

Articles to help you start using Teramind quickly

Getting Started

How do I get started?

Deploying & Using the Teramind Agent

Managing Admins, Employees, Computers & Schedules

Viewing Recordings & Remote Controlling Desktops with the Session Player

Teramind Quick Start

Changing the Monitoring Settings

Organizing Your Data by Teams and Departments

Analyzing Data and Getting Insights with the BI Reports

Configuration & Reporting

Staying Informed with Real-Time Alerts & Risk Reports

Preventing Threats, Data Leaks and Unproductive Behavior with Policies & Rules

Optimizing Your Workforce Productivity

Optimization & Advanced Management

How do I contact you if I have feature, use-case, technical or pricing questions?

Knowledge Base Home: Videos, Usage & Deployment Guides, FAQs and Troubleshooting

Where to Go for More Help

What is your On-Premise trial approval process?

What is the license / user limit on the trial period?

Will my credit card be charged during my free trial period?

If my trial is expired can I still export reports/videos?

Trial FAQ

Is Teramind multilingual? What languages do you support?

Do you have a minimum signup period or fixed term? Can I cancel anytime?

What does the dot represent next to a user's/employee's name?

New Customer/Onboarding FAQ

What is employee monitoring? Is it legal?

Does Teramind support Bluetooth and Wi-Fi monitoring?

Can Teramind monitor Salesforce?

Does the Teramind Agent support automatic log in?

Does Teramind support audio recordings?  Can I record microphones, speakers, phone calls, softphones?

Can you blur out / black out / redact certain information when actively recording?

Can I record only when a certain incident happens?

Does Teramind support webcam monitoring?

What are insider threats and how can I detect and protect against them?

How does Teramind define risk?

Can I track custom-built or specialized applications?

Can you monitor mobile phones / tablets?

Can I monitor multiple users on the same computer? Can I monitor multiple computers used by the same user?

Employee Monitoring

Teramind Home

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.