Teramind

The table below shows what each color code means:

<img src="https://downloads.intercomcdn.com/i/o/937033040/ba1df5ae17ac712785d9879f/image.png" width="14.285714285714285" alt="">  Grey dot - user is offline

<img src="https://downloads.intercomcdn.com/i/o/937033799/f724af6a1e52c62d937cb6af/image.png" width="13" alt="">  Green dot - user is online and active

<img src="https://downloads.intercomcdn.com/i/o/937034271/4dd88be36e70b9480cdbaa9a/image.png" width="12.31578947368421" alt="">  Red dot - user is idle

<img src="https://downloads.intercomcdn.com/i/o/937034665/33781ad9b0a22e7694f5a138/image.png" width="13.722222222222223" alt="">  Orange dot - user locked their session or minimized the RDP window

What does the dot represent next to a user's/employee's name?

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Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

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