• How does the OCR work? Is it real-time?
• Can I monitor multiple users on the same computer? Can I monitor multiple computers used by the same user?
• Can you monitor mobile phones / tablets?
• Can I track custom-built or specialized applications?
• How do I take action to prevent threats?
• How does Teramind define risk?
• Can I be notified about any specific actions?
• Do employees have access to the data we are collecting?
• What is employee monitoring?
• Is employee monitoring legal?
• How can I monitor employees’ computer activity?
• How can I turn monitoring on/off for a user or group?
• Can I prevent the collection of sensitive information?
• What are insider threats and how can I detect and protect against them?
• What is employee website/internet monitoring?
• Can I choose which apps, websites or user activities I want to monitor?
• How can employee emails be monitored?
• What is a keylogger/keylogging software?
• What is file transfer tracking?
• How can I track documents printed by employees?
• Does Teramind support webcam monitoring?
• Am I able to trigger the recording for information capture? Can I record only when a certain incident happens?
• Can you blur out / black out / redact certain information when actively recording?
• Can employees have access to their own reports?
• Can I limit the information that people have access to?
• Can I add one user/employee to multiple groups / departments?
• Does Teramind support audio recordings? Can I record microphones, speakers, phone calls, softphones?
• Does the Teramind Agent support automatic log in?
• Can Teramind monitor Salesforce?
• Does Teramind support Bluetooth and Wi-Fi monitoring?