View key details, including the direction of the interaction (user's input/prompt vs. AI agent's response), chat title, the specific LLM model used, the full message content, and any attached files uploaded by the user.

Access the full context of any conversation by right-clicking on a row and selecting the View conversation option.

Download attachments using the Download attachments option.

Only ChatGPT Web is currently supported for tracking.

The system tracks only uploaded files at this time; file downloads are not captured.

Some data points, such as audio input or prompts embedded within images, are not captured.

Comprehensive Tracking: Both outgoing and incoming are captured with essential details such as sender, email subject, recipients (including CC and BCC participants), email body, and attachments. You can view the report under BI Reports > Emails.

Monitoring Setting and Privacy Controls: All Emails monitoring settings are supported (with the exception of the "IGNORE EVENTS EVEN IF BEHAVIOR POLICIES MATCH" option).

Async Processing: Emails are processed and uploaded asynchronously for optimal performance.

For one-on-one chats: The recipient's name is displayed. For example, “John Doe”.

For named group or calendar meeting chats: The chat topic is shown. For example, “Sales Group Call”

For unnamed group chats: A comma-separated list of all participants is provided. For example, “John Doe, Rick, Adam Smith”

Improved SharePoint Support: We've improved SharePoint support, addressing a situation where downloading multiple files from SharePoint would fail if the network driver was enabled. Downloads now work smoothly even with the network driver active.

Improved Applications Tracking: We addressed a situation where Windows' failure to provide the process name for some applications resulted in missing that information in monitoring reports, thereby improving data quality and reliability.

Improved Content Sharing Rule Notifications: The notification process for 'Warn' and 'Block' actions within the Content Sharing rule has been updated. This addresses Gmail’s unique HTTP request mechanism. Gmail users will now receive a single, clear notification when such a rule is triggered, eliminating previous instances of duplicate notifications.

Automated Recovery of the Revealed Agent: The Revealed Agent now automatically restarts after a crash or unexpected termination. This ensures continuous monitoring, prevents loss of worktime data, and minimizes downtime for end-users.

Improved WhatsApp Web Monitoring: The Instant Messages monitoring logic has been updated to ensure WhatsApp Web instant messages are captured correctly even after a page reload. This restores full monitoring functionality for affected customers.

Updated Applications and Websites Monitoring: URLs are now consistently captured when Websites monitoring is enabled, even if Applications monitoring is disabled. This refinement ensures expected tracking behavior and eliminates previous gaps in web activity monitoring.

Improved Outlook Attachments Capture: Outgoing email attachments are now reliably captured even when emails are sent from previously saved drafts in new Outlook Desktop or Outlook Web, ensuring organizations can consistently track file sharing via emails for better security and compliance.

Reliable Mouse Activity Detection: We've updated the Agent to ensure accurate productivity rate calculations by addressing the rare OS misreports on mouse movements. This enhancement also includes improved thread safety and a robust recovery mechanism for more reliable monitoring.

Accurate Work Time Tracking in Offline Mode: We've improved how the Agent tracks work time. Previously, it sometimes miscalculated work time during locked sessions in offline mode. With this fix, the Agent now correctly respects the "RECORD LOCKED SESSIONS" setting in your Screen monitoring preferences, ensuring that work time is tracked accurately and consistently.

Smarter Email Content Sharing Rule: We've resolved an issue where identical emails (same subject, body, and addresses) were only triggering an Emails Content Sharing rule once in Outlook. Now, each email will be treated as a distinct event, providing a more comprehensive rule detection.

Improved Activation of Network and File Monitoring Permissions: This update enhances the reliability of Network and File monitoring permissions activation on macOS 10.15 and above. The Agent now proactively manages system processes and provides robust fallback mechanisms, ensuring that required extensions are activated smoothly without manual intervention or reboots.

Improved Activity Monitoring Accuracy: Activity monitoring on Mac has been enhanced to address previous gaps during offline reporting, ensuring all user activities are accurately captured and reported.

Reliable Auto-Update: We’ve made some major improvements to the auto-update process, ensuring seamless updates and stability across all supported macOS environments. The Agent now proactively manages system resources to prevent issues related to long-term open file handles and pipe limits. Additionally, the process is refined to address installer command failures on certain devices, ensuring that updates complete successfully.

Cleaner Uninstall Process: The Agent uninstall process has been refined to no longer modify system files to remove geolocation permissions. This update resolves permission errors and aligns with macOS best practices, improving overall system stability and security.

Improved Monitoring Control for Revealed Agent: The Revealed Agent on Mac now correctly stops tracking when monitoring is disabled for a user or computer from the dashboard. The Agent will now disconnect promptly upon receiving the disable command, ensuring it ceases all monitoring activities as expected. This fix improves compliance with user-defined controls and enhances the reliability of monitoring policies.

Improved Memory Management: The Agent's memory management has been improved, significantly reducing its overall memory footprint and preventing potential memory leaks.

Improved Activity Tracking in Multi-User Environment: A previously identified behavior where the system incorrectly captured activity from background users on macOS during sleep mode has been corrected. This update ensures that the monitoring system now behaves as intended: no activity is captured for either the active user or users in the background while the computer is in a sleep state. This provides more accurate and reliable activity tracking in multi-user environments.

Improved Auto-Update Process (Revealed Agent): The Revealed Agent now automatically resumes its last active task after a restart caused by an update procedure, ensuring minimal disruption to your workflow.

Support for the Latest Jira API: We’ve updated our Jira integration to support the new Jira API version 3. This ensures continued, reliable syncing of your Jira tasks and keeps our integration up to date with the latest standards from Atlassian.

Improved Queue Handling in SIEM Integrations: We've resolved a queue handling limitation in SIEM integration, resulting in a more stable and faster integration.

Improved BI Report Export: We've improved the export process for BI reports by routing large export requests to a dedicated export service. This change ensures reliable exports for reports with greater date ranges.

Improved BI Report Export with Filter: We've ensured that when you export the Instant Messages BI report with an "Employee" filter, the filter is now correctly applied, instead of showing data from all employees.

Improved Video Export: We've addressed an issue where inactive periods (e.g., offline recordings) previously caused the export to exceed the specified time range. This improvement ensures your video exports are precise and align with your desired timeframe.

Improved BI Report Filters: We've addressed an issue where applying a report-level filter in BI reports did not update the displayed data if a similar filter had previously been used and removed at the widget level. Now, report-level filters work as expected, ensuring accurate data is shown every time.

Updated Permissions for Report Downloads: We've resolved an issue where non-admin employees could not access scheduled exported BI reports via email links (“Action is forbidden” error). All authorized employees can now successfully download their scheduled reports from the provided email links.

Improved BI Reports Rendering: In rare situations, some Keystrokes-based rules would cause the grid widgets in Behavior Alerts report to fail. This is now resolved, ensuring consistent data display.

UI Improvement: Several UI issues were addressed:

Better Multilingual Support: Enhanced support for Cyrillic and non-Latin languages preventing challenges with login, password reset, and Behavior Rule/Policy exports.

Empty Host Name: Allows empty values for Settings > Security > Hostname in case you need to remove your hostname.

Feature Availability in Rules: Updated the list of activities on the Rule Editor's General tab to accurately reflect license restrictions.

Clean Up After Upload: Addressed automatic cleanup of temporary upload files upon network connection abort.

Improved BI Report Export: Scheduled report exports are now more reliable, preventing failures caused by record limits. This means you can access the full data you need for your business intelligence without interruption.

Improved API Endpoint for Behavior Policy: The API endpoint GET /tm-api/behavior-policy has been refined to provide cleaner, more relevant data. It no longer returns deleted policies and rules, ensuring that your integrations receive only active and accurate information.

Improved Active Directory Agent Sync: We've improved the Active Directory (AD) synchronization process by making it more user-friendly for on-premises customers. Before the improvement, for the newly created users in AD, admin of the Dashboard had to manually enable monitoring for these users once AD sync was done for them. Now this happens automatically.

Improved Process Name Detection: We've resolves an issue where the process name for a custom application generating a pop-up was not properly recorded. The executable is now correctly and consistently displayed across all reports.

Improved Rule Targets: We've addressed a situation where rules might not trigger correctly when computers were selected as targets in the User tab of the Rule Editor, particularly for users logging into multiple computers.

Improved Filtering by Group: We've resolved an issue where grouping BI reports by "Day of the Week" could show missing or incorrect activity data for some dates. Reports now accurately display activity and input rates when grouped by day of the week, ensuring reliable weekly productivity insights.

Improved Filtering by Email Domains: We fixed an issue where BI report filters did not always exclude email domains correctly if there were extra spaces in the addresses. The system now removes spaces from email domains, so filters work as expected.