1. Download the pkg file. Rename the pkg file to include any optional parameters (see the Agent Installation/Configuration Parameters (Mac) section to learn more).

2. Open it and the installation dialog will be open:

3. Click the Continue button. You will be taken to the next step, Destination Select:

4. Click the Continue button. You will be taken to the next step, Installation Type:
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5. Click Install button. You will be shown the Installer dialog:

6. Enter your username and password and then click the Install Software button. The installation will start. When it finishes, you will see the The installation was successful message:

7. Click the Close button to finish the installation.

1. Open the Launchpad and then select the Teramind Agent application. The Agent will launch and the Accessibility Access window will pop up:

2. Click the Open System Preferences button, you will be taken to the Security & Privacy window:

3. Click the Accessibility tab and click the Teramind Agent app to enable accessibility permission for it.

4. Click the Screen Recording tab and click the Teramind Agent app to enable screen recording permission for it.

5. Restart the application if requested.

1. To monitor network activities, you will need to enable a permission for NetApp. Teramind uses this extension to monitor network traffic. Run the following command on your Terminal (type everything in a single line):

You will see the System Extension Blocked dialog:

2. Click the Open Security Preferences button. You will be taken to the Security & Privacy screen:

3. Click the Allow button next to the System software from application “.NetApp” was blocked from loading message. A pop-up window will open:

4. Click the Allow button to confirm adding proxy configurations by NetApp.

1. To monitor file transfer activities, run the following command on your Terminal (type everything in a single line):

You will see the System Extension Blocked dialog:

2. Click the Open Security Preferences button. You will be taken to the Security & Privacy screen:

3. Click the Privacy tab.

4. Select Full Disk Access from the left panel.

5. Enable FileMonitor from the list of apps on the right side.

1. To monitor geolocation data, run the following command on your Terminal (type everything in a single line)::

2. You will see a dialog box with the message, "Teramind Agent" would like to use your current location:

3. Click the Allow button. The Geolocation feature will be activated.

The Revealed Agent will prompt you to add the permissions. You don't have to use the sudo command. However, you will still have to uncheck and recheck the two permission settings from your System Preferences and restart the Agent.

The steps are similar to the Revealed Agent. Please follow the instructions under Step 1: Installing the Revealed Agent section above.

1. Type the following command on the Terminal window and press Enter (type everything in a single line):

The Accessibility Access window will pop up:

2. Click the Open System Preferences button. You will be taken to the Security & Privacy window:

3. Click the Accessibility tab and then click the System Monitoring app to enable accessibility permission for it. You will be shown a warning message:

4. Click the Open System Preferences button.

5. Provide access permission to System Monitor for Screen Recording this time. You will be asked to restart the application:

6. Click the Quit & Reopen button to apply screen recording permission.

1. To monitor network activities, you will need to enable permission for NetApp. Teramind uses this extension to monitor network traffic. Run the following command on your Terminal (type everything in a single line):

You will see the System Extension Blocked dialog:

2. Click the Open Security Preferences button. You will be taken to the Security & Privacy screen:

3. Click the Allow button next to the System software from application “.NetApp” was blocked from loading message. A pop-up window will open:

4. Click the Allow button to confirm adding proxy configurations by NetApp.

1. To monitor file transfer activities, run the following command on your Terminal (type everything in a single line):

You will see the NetApp permission request dialog:

2. Click the Open Security Preferences button. You will be taken to the Security & Privacy screen:

3. Click the Privacy tab.

4. Select Full Disk Access from the left panel.

5. Enable FileMonitor from the list of apps on the right side.

1. To monitor geolocation data, run the following command on your Terminal (type everything in a single line)::

2. You will see a dialog box with the message, "System Monitoring" would like to use your current location:

3. Click the Allow button. The Geolocation feature will be activated.

There are two permissions required for the Mac Agent to function properly. One is related to Accessibility (that might affect how activities such as web site visits, keystrokes logging, etc. are captured in Teramind) and another for Screen Recording (affects screen snapshots, screen recording, OCR, etc.).

Follow the steps below to set them up.

1. Click the Search icon from your Mac menu.

2. Type terminal in the search box to find the Terminal app. Select the Terminal app and press Enter to run it.

3. Type the following command on the Terminal window and press Enter:

The Accessibility Access window will pop up:

4. On the Accessibility Access window, click the Open System Preferences button. This will take you to the Security & Privacy settings:

5. On the Security & Privacy settings window, first click the Lock icon at the bottom to unlock the settings.

6. Click the Accessibility option on the left panel.

7. Then, click the checkmark next to the System Monitoring to grant it the accessibility permission. Do not close this window yet.

8. On the same Security & Privacy settings window, scroll up/down on the left panel to find the Screen Recording option and click it.

9. Click the checkmark next to the System Monitoring to grant it the screen recording permission. This will open a pop-up window:

10. Click the Quit & Reopen button when the system shows, “System Monitoring” will be able to record the contents of your screen until it is quit. warning message. The Agent will restart and should work properly from now on.

There are two permissions required for the Mac Agent to function properly. One is related to Accessibility (that might affect how activities such as web site visits, keystrokes logging, etc. are captured in Teramind) and another for Screen Recording (affects screen snapshots, screen recording, OCR, etc.).

Follow the steps below to set them up.

1. Click the Search icon from your Mac menu.

2. Type terminal in the search box to find the Terminal app. Select the Terminal app and press Enter to run it.

3. For the Hidden Agent, type the following command on the Terminal window and press Enter:

For the Revealed Agent, type the following command on the Terminal window and press Enter:

The Accessibility Access window will pop up:

4. On the Accessibility Access window, click the Open System Preferences button. This will take you to the Security & Privacy settings:

5. On the Security & Privacy settings window, first click the Lock icon at the bottom to unlock the settings.

6. Click the Accessibility option on the left panel.

7. Click the checkmark next to the Teramind Agent to grant it the accessibility permission. Do not close this window yet.

8. On the same Security & Privacy settings window, scroll up/down to find the Screen Recording item on the left panel. Select it.

9. Click the checkmark next to the Teramind Agent to grant it the screen recording permission. This will open a pop-up window.

10. Click the Quit Now button when the system shows, “tmagent” will not be able to record the contents of your screen until it is quit. warning message. The Agent will restart and should work properly from now on.