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How to update the Teramind Agent remotely
How to update the Teramind Agent remotely
Written by Arick Disilva
Updated over a week ago

If you want to update a protected Agent, check out this article instead: How to update a protected agent.

Please make sure to add the Temporary Exceptions to your antivirus software before updating the agent. Otherwise, it may interfere with the update process.

Manual Update (On-Premise deployments only)

You can update the agents remotely from the Computers screen:


1. Click the COMPUTERS menu.

2. Select the computer(s) you want to update.

3. Select Update agents from the Select action menu displayed at the top-left corner.

4. Press the CONFIRM button on the pop-up alert.

5. To cancel an ongoing update process, click the Cancel agent updates option from the Select action menu.

Automatic Update (Cloud deployments only)

You can turn the auto-update feature on/off from the Settings screen:

1. Click the Gear icon near the top-right corner of the dashboard.

2. Select Settings.

3. Select the Autoupdate tab.

4. Click the ENABLE AUTOMATIC UPDATES option to turn it on/off.

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