Before you enable auto-update, please ensure you have set up the Temporary Exceptions to avoid any issues with your antivirus software.
Cloud Deployment (Windows)
To enable/disable the auto-update setting for the Teramind Agent:
1. Click the Gear icon near the top-right corner of the dashboard.
2. Select Setting.
3. Select the Autoupdate tab
4. Click the ENABLE AUTOMATIC UPDATES to enable/disable it.
Cloud Deployment (macOS)
By default, the auto-update feature is disabled for an instance. To enable it you will have to do the following:
Step 1: Activating the Auto Update Feature on Your Instance
First, you will need to contact our support team. They will activate it on your instance.
Step 2: Enabling/Disabling Auto Update on the Dashboard
Turn on the ENABLE AUTOMATIC UPDATES option on the Dashboard, under Settings > Autoupdate (same way you can enable/disable it on Windows - see above).
Step 3 Enable/Disabling Auto Update on the Endpoint
New Agent Installation
You can enable/disable auto-update when installing the Agent by adding the -d(1)
or -d(0)
command line parameter to the file name. Where, 1 means enable, 0 means disable. For example, to enable auto-update, use the following command:
curl teramind_agent_v1.235-d(1).pkg | sudo bash -
To disable auto-update, use this command:
curl teramind_agent_v1.235-d(0).pkg | sudo bash -
Note that you will still need to perform Step 1 and 2 above.
Existing Agent Installation
For an existing Agent installation, you can change the Agent configuration file to enable/disable auto-update on the Agent side (note, you will still need to perform Step 1 and 2 above). The configuration file is usually located at this location: /usr/local/teramind/agent/etc/agent.conf
).
To enable the auto-update, add this line to the agent.conf
file:
disable-autoupdate=0
Alternatively, you can just remove the disable-autoupdate
line entirely to enable auto-update.
To disable auto-update, add this line:
disable-autoupdate=1
On-Premise / Private Cloud Deployment
Currently this feature is not available on On-Premise or Private Cloud deployments.