Check out this article, to learn how to protect an Agent installation.
Because the Agent is tamper-resistant, uninstallation depends on who is performing it and which authorization method is used. There are currently two ways to uninstall a Protected Agent:
1. Uninstall by the Original User
The user who originally installed the Agent can uninstall directly, no password required:
sudo /usr/local/teramind/agent/bin/uninstall.sh
2. Uninstall with Dashboard Password
Any administrator can disarm protection using the password configured in the PROTECTED AGENT UNINSTALL PASSWORD field under Settings > Security > Agent Removal Protection section of the Teramind Dashboard.
This is a two-step process:
2.1: Disarm Protection
sudo "/usr/local/teramind/agent/bin/Teramind Agent.app/Contents/MacOS/Teramind Agent" --noProtectionServerPassword '<dashboard_password>'
For example:
sudo "/usr/local/teramind/agent/bin/Teramind Agent.app/Contents/MacOS/Teramind Agent" ânoProtectionServerPassword 'mypass123'
The Agent will verify the password online against the password set on the Teramind Dashboard. On success, it will remove the protection marker.
2.2: Uninstall Normally
sudo /usr/local/teramind/agent/bin/uninstall.sh