This release features more accurate activity tracking across RDP sessions, web, and mouse movements, plus better Outlook email parsing.
Enhanced Activity Tracking in RDP Sessions
User activity is now accurately reflected for Remote Desktop (RDP) sessions. When "RECORD LOCKED SESSION" is enabled in Screen monitoring settings, the system continuously updates current activity, even when RDP sessions are minimized and restored, ensuring consistent user engagement data.
Accurate Webpages Tracking When Switching URLs
The Agent now promptly updates current activity when a user switches from a monitored URL to an unmonitored URL (a webpage where Teramind Proxy Certificate isn’t injected) or empty browser page/tab. This provides more reliable web activity reporting, even when URLs are excluded from monitoring.
Reliable Mouse Activity Detection
We've updated the Agent to address rare inconsistencies where the operating system would misreport mouse movements ensuring accurate productivity rate calculations. This enhancement also includes improved thread safety and a robust recovery mechanism for more reliable monitoring.
Improved Outlook Email Parsing
The Agent now preserves line breaks and formatting when capturing Outlook HTML emails, ensuring messages are displayed close to its original format, addressing previous issues where emails appeared as a single line of text.
