We are pleased to announce the release of Windows Agent 25.27, which introduces several enhancements designed to optimize system performance, data integrity, and compliance.

We have added a new monitoring option, "ACTIVITY LEVEL":

This feature ensures that activity-based data is not collected. When disabled, it stops the Agent from recording mouse movement, keyboard usage, and other related monitoring such as Applications, Websites, and Keystrokes. As a result, metrics like active time, idle time, and activity level (%) will no longer be captured or reported.

This update gives you greater control and flexibility to align with data privacy requirements, including GDPR compliance.

Previously, a single large file could prevent the upload of other, smaller files if it terminated with an HTTP timeout.

To address this rare situation, you can now control the server upload timeout with the new client_file_upload_timeout key in the kv_store table. This ensures a more efficient data transfer.

To use it:

The value type is uint32 (in seconds). The default value is 30.

This update improves the robustness of multi-screen recording capabilities. It addresses and resolves issues such as missing monitors and delayed video playback within the Session Player's live view mode, ensuring a complete and synchronized visual record across multiple displays.

This refinement increases the accuracy of URL extraction within the Firefox, Opera and Microsoft Edge (Chromium) browsers leading to more precise activity logging and reporting for web-based interactions.