This update enhances tracking functionalities for instant messaging, email and web activities, and introduces a more robust recovery mechanism for the Revealed Agent.

The Revealed Agent now automatically restarts after a crash or unexpected termination. This ensures continuous monitoring, prevents loss of worktime data, and minimizes downtime for end-users.

The Instant Messages monitoring logic has been updated to ensure WhatsApp Web instant messages are captured correctly even after a page reload. This restores full monitoring functionality for affected customers.

URLs are now consistently captured when Websites monitoring is enabled, even if Applications monitoring is disabled. This refinement ensures expected tracking behavior and eliminates previous gaps in web activity monitoring.

Note: Other monitoring conditions may still prevent a URL from being tracked. For example, if the browser process is excluded from Applications monitoring or specific URLs are excluded in Websites monitoring settings. For more information, please refer to the User Guide.

Outgoing email attachments are now reliably captured even when emails are sent from previously saved drafts in new Outlook Desktop or Outlook Web, ensuring organizations can consistently track file sharing via emails for better security and compliance.