Bug Fixes
Email Rules to Detect Attachments Wouldn't Work on Outlook
Due to a bug, an Emails rule (Activity or Content Sharing rule) with a Has attachments criterion like the one below wouldn't get triggered on Outlook Web or Outlook Desktop:
The bug is fixed now.
RDP Activities Not Captured in Offline Mode (Hidden Agent)
Due to a bug, user activity data might not be captured when working in offline mode using a Remote Desktop Connection. This could happen if the Agent went offline after the RDP window was minimized or restored.
The bug is fixed so the Agent will capture RDP activities as expected, even when offline.
The Agent Would Crash When Uploading Files to SharePoint or OneDrive
Due to a bug, the Agent would crash if a user tried to upload a file to SharePoint or OneDrive. Windows Event Log would show a Fatal Error: EXCEPTION_ACCESS_VIOLATION_READ / 0x48 message. This could happen if any of the Instant Messaging, File Transfers or Network monitoring options were enabled.
The bug seems to affect Windows Agents 13.0 to 19.0. But other versions might be affected too.
The bug is fixed now.
The Agent Would Close Automatically and/or Slow Down the Network (Revealed Agent)
Due to a bug, the Revealed Agent would sometimes close automatically without any message. The user might not notice this if the Agent was minimized or hidden behind another window causing the user to lose work time. Additionally, the bug might also cause network slow down in some cases.
The bug seems to affect Windows Agent 19.0 but other versions might be affected too.
The bug is fixed now.