A new Aggregated tab has been added to the BI Reports > Instant Messages report. This tab lets you see IM activities grouped by conversations, which will help you identify chat sessions easily instead of viewing them by timestamps only.

A new “Empty” filter option is now available for filtering fields on the BI Reports.

Previously, you had to select all values and then check the Exclude option to do something similar, but it wasn’t quite as powerful, because you couldn’t use this workaround for the Exclude field itself.

This will help you filter empty values easily in both the include and exclude fields.

A warning text on the Computer’s Details screen will now show the reason why the monitoring was disabled for a computer. Clicking the version will take you to the Notifications screen.

The Block action now includes the MESSAGE option in Content Sharing rules, previously limited to Activity rules and certain Agent Schedule rules.

This upgrade allows for clear communication with users by providing instant feedback on why their action is blocked. This reduces confusion and reinforces company policies during critical tasks.

Update channels to schedule automatic deployments of specific Agent versions. Choose which versions are applied to different computers for better control. Easily delay updates on specific machines for compatibility while keeping others current. Updates happen during a set timeframe to minimize disruption for end-users.

For more technical information, check out the Settings > Autoupdate section of the User Guide.

We’ve enabled the OCR tab on the Settings screen on Cloud deployments.

The screen will show when the OCR data was last mined and the current mining delay (how long it takes for the OCR engine to process text on the video recordings).

Previously, the OCR mining information was only available for On-Premise deployments.

Having this information will help you understand why the OCR search might not return the expected results and identify any potential issues (e.g., higher screen activities than normal).

If you have Active Directory integration set up, the External user and Don't synchronize from LDAP options will now be available on the employees’ profiles. Previously, these options were only available on the On-Premise deployments. These options will help you control how the users are synced with the Active Directory.

For more information, check out the Employees > Account Information section of the User Guide.

Previously, the Mac Agent supported Safari, Chrome, Brave, Firefox, and Opera browsers. Now, support for the Microsoft Edge browser is added extending the monitoring and behavior rules capabilities covering most of the major browsers on Mac.

Browsing activities will be available on reports like BI Reports > Applications & Websites, Monitoring > Web Pages & Applications, etc. The browser will also be detected on Webpages-based rules.

In Mac Agent 24.47, we introduced support for the Edge browser, allowing you to track common web activities and use some of the Webpages rule’s criteria.

Now, the Teramind Proxy Certificate (SSL injection) will be supported on the browser.

This will allow you to monitor secure web activities and use Webpage URL and Request Type criteria in Webpages rules:

We have introduced support for the Remote Troubleshooting feature on Mac. You can launch the remote troubleshooting window by clicking the TROUBLESHOOTING button on the Computers > Computer’s Details screen.

The remote troubleshooting feature allows you to troubleshoot a computer and collect diagnostics logs. This feature allows you to troubleshoot from the dashboard instead of accessing the computer locally or through a separate remote session (such as TeamViewer). It works without interrupting the Agent or revealing the troubleshooting to the user.

Note that the EMPLOYEES field is currently not supported on Mac. Even if specific employees are selected, logs will be collected for all computer users.

For more information about remote troubleshooting, check out the Computers > Remote Troubleshooting section on the User Guide.

We’ve updated the detection mechanism for financial data, especially how payment card information is recognized - Bank Identification Number (BIN) identification has been improved.

The Agent can now detect 2.8 million identification types, resulting in greater accuracy when using the Predefined Classified Data > Financial Data in Content Sharing rules, like the one below.

Administrators can now unlock themselves from the Employee Action Menu.

Previously, if an administrator got locked due to the “Lock” action by another administrator or due to the “Lock Out User” rule action, they wouldn’t be able to unlock themselves. This will make it more convenient for administrators to manage their access.

Previously, if you deleted an employee and tried to view their past screen recordings, you would get an error, “Can’t load video” on the Session Player.

Now, the video will play as usual.

This will allow you to investigate a deleted employee without restoring them. In some cases, you don’t want to restore an employee but still want to access their records. For example, the employee has already left, and you don’t need to monitor them. Or you already reassigned the license to another employee and restoring them will go over your license limit. You don’t want to restore the employee in both cases but still need to access their video recordings for investigation or compliance purposes.

The system will now automatically disable the EXPORT AS XML FILE button under the Single Sign On Authentication section on the Settings > Security screen if the settings aren’t saved after changes, or the settings contain any invalid value.

This will help prevent misconfigurations and any potential errors arising from invalid XMLs.

Added support for MS Teams in Camera Usage reports allowing you to track video conferences in granular details.

We have improved the OCR mining process so that it will handle the cache better, eliminate duplicate indexes, and reduce storage usage overall.

Improved performance while using conference tools like Zoom, Slack, MS Teams, etc. enhancing the user experience.

The Agent now processes window activities only when a change event is detected, reducing unnecessary operations and improving system performance.

​We’ve optimized how the Upload File Size criterion is evaluated in Files behavior rules, ensuring accurate rule triggers for WeTransfer. This improvement enhances your ability to monitor and enforce file-sharing policies with precision.

The Upload File Size criterion in behavior rules is now more accurate, ensuring precise enforcement of file-sharing policies, especially for TransferNow.

​We’ve adapted our platform to align with the latest Zoom API updates, ensuring all Zoom messages are accurately captured and reported in Monitoring > Instant Messaging and BI Reports > Instant Messages. Stay ahead with comprehensive communication tracking.

​Web activity tracking for the Island browser has been refined, ensuring accurate reporting in Monitoring > Web Pages & Applications and BI Reports > Applications & Websites. This ensures you have full visibility into user activity across all browsers.

​We’ve enhanced the handling of locked sessions to ensure continuous video history, even when the screen is locked. This ensures no gaps in visibility, improving session review and security.

Shared Lists are now removed from the Privileges to list when creating or editing an Access Control Policy. Since you cannot create shared lists for users or departments anyway, removing them from the Privileges to list will make it cleaner and more relevant.

The Remote Deployment Dashboard will now process large AD Groups more efficiently.

This will improve the UI performance and prevent the webpage from freezing or getting locked in some browsers.

What’s New: We’ve added support for TLS 1.3 protocol with TLS_AES_256_GCM_SHA384 cipher to the Teramind Server (terasrv).

This improvement enables higher security and performance while ensuring compatibility with proxy servers like Zscaler, which requires both integration parties to support specific protocol and encryption standards.

Email addresses containing a ‘+’ (plus) sign are now supported both for the web interface and API endpoints. For example, you can now use an email like “[email protected]” when creating an employee or use it with /tm-api/token.

This will allow you to use special email addresses without encountering any errors.

The alert notification email will now render large URLs in a better format.

We changed how the upstream servers are connected so that the load balancer can better optimize the use of history servers.

External Blob storage containers are now supported on Azure Government Cloud. This will provide more flexibility when using storage buckets.

Nginx configurations suite is updated to support the ECDH protocol allowing for a more secure server configuration.

We’ve updated the Nginx configuration to properly handle URLs for the agent installer/uninstallers. This will enable on-premise users to use router ports as an alternative method of downloading.

The GET methods of the /tm-api/agent and /tm-api/agent:id endpoint responses are updated to include the Last Login Time (last_con_time) and Last Login From computer ID (last_con_computer_id) extending the API capabilities and giving you access to more information about users’ login sessions.

We have removed all EOS/deprecated endpoints, preventing any potential improper neutralizations.

Application titles will now be displayed in the Monitoring > Web Pages & Applications and BI Reports > Applications & Websites sections.

This improvement enables you to track open application windows, websites, and documents with greater visibility.

We have improved the processing of Windows events so that issues like lagging in the Opera browser when scrolling bookmarks will be prevented.

The auto-update downloader now automatically resumes failed downloads, ensuring a smoother and more stable update experience, particularly on slower network connections.

The Screen > RECORD LOCKED SESSION monitoring setting is updated to account for the macOS Wake for network access option being turned on. The Agent will no longer try to reconnect to the server or record activity during such an event. This will ensure accurate activity rate and session time calculation and prevent screen recording gaps when the computer wakes up periodically due to network activities.

The Stealth Agent will now handle different session states such as the lock and sleep states intelligently to optimize activity monitoring, and network connectivity and prevent the Agent from quitting unexpectedly.

The Uninstall Script is updated so that on the macOS Sequoia (version 15.1); after uninstalling the Stealth Agent, all related screen and audio recording permissions will be revoked, and no further permission requests will occur.