We’ve enabled the OCR tab on the Settings screen on Cloud deployments:

The screen will show when the OCR data was last mined and the current mining delay (how long it takes for the OCR engine to process text on the video recordings).

Previously, the OCR mining information was only available on the On-Premise deployments.

Having this information will help you understand why sometimes the OCR search might not return the expected results and identify any potential issues (e.g., higher screen activities than normal).

A new, “Empty” filter option is now available for filtering fields on the BI Reports:

Previously, you had to select all values and then check the Exclude option to do something similar. However, it wasn't quite as powerful because you couldn’t use this workaround for the Exclude field itself.

This will help you filter empty values easily in both the include and exclude fields.

Administrators can now unlock themselves from the Employee Action Menu:

Previously, if an administrator got blocked due to the “Lock” action by another administrator or due to the “Lock Out User” rule action, they wouldn’t be able to unlock themselves.

This will make it more convenient for administrators to manage their access.

The system will now automatically disable the EXPORT AS XML FILE button under the Single Sign On Authentication section on the Settings > Security screen if the settings aren’t saved after changes, or the settings contain any invalid value:

This will help prevent misconfigurations and any potential errors arising from invalid XMLs.

We have improved the OCR mining process so that it will have better cache handling, eliminate duplicate indexes, and overall reduce storage usage.