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Windows Agent 24.23.1738 (2024-07-08)
A
Written by Arick Disilva
Updated over a week ago

Improvements

Support for the HTTP/2 Protocol

We have added support for the HTTP/2 Protocol. This will eliminate issues with non-working or partially loaded web pages that use the protocol:

Here are more examples where support of HTTP2 helps:

1. when you tried to access email layouts from the https://docs.google.com/email-layouts/ page, it would show a message, "Trying to connect" or "Reconnecting" and the page would never load:

2. When both the Agent and the Opera VPN Pro were running. The website would return a 403 (Forbidden) error:

At the moment, the HTTP/2 support is activated for a list of web resources. This list can be configured by Teramind Support. Contact them if you need to enable it for any sites.

Improved System Performance when Registry not Monitored

We have made some changes to the File Driver (tmfsdrv2) that will help improve the performance of the overall system when registry monitoring isn't needed (e.g., when not using any WINDOWS LOG EVENT rules).

Bug Fixes

Total Time Focused Rules not Working

Due to a bug, rules based on the Total Time Focused (min) criterion wouldn't trigger for either the Applications or Webpages categories:

In the case of the webpages, the rule would trigger immediately for any webpage and for the applications, it wouldn't trigger at all.

The bug is fixed now.

Rules Based on Total Time Active/Idle/Focused wouldn't Work After Auto Update

Due to a bug, total time active/idle/focused counters wouldn't load on Agent startup after the auto-update. As a result, rules that rely on total active/idle/focused times wouldn't work as expected.

The bug is fixed now.

Incorrect Printer Name Shown on the Printing Reports

Due to a bug, the Printer Name column on reports like the BI Reports > Printing would show incorrect printer names. The Agent seemed to capture the Driver Name (as displayed on the Windows Print Management app) instead of the Printer Name:

The bug is fixed now.

Delayed Blackout Box when Switching Overlapping Windows

Due to a bug, the dynamic blackout box on the Session Player would be slightly delayed when the user switched from one window to another overlapping window. As a result, sensitive content would be exposed:

This would occur when any of the options under Monitoring Settings > Applications were used:

The bug is fixed now.

Clipboard Rule would Trigger Continuously on TeamViewer Session

Due to a bug, a Clipboard-based rule like the one below would trigger continuously on the client computer when the user copied/pasted any content inside the TeamViewer session window. Only when the user performed any activity on the host computer, the rule would stop triggering:

The bug is fixed now.

Clipboard Rule would Cause Paste Error in Excel for Large Data Sets

Due to a bug, when you used a Clipboard-based rule like the one below, it would cause an error when copying/pasting a large amount of data. Excel would show an error message, "The picture is too large and will be truncated.":

The bug is fixed now.

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