Bug Fixes
Cursor not Displayed on the Session Player
Due to a bug in the screen capture module, the cursor from the users' desktops wouldn't be displayed on the screen recordings in the Session Player (both the Live View and the History View modes).
The bug seems to affect the Agent version 23.41.4797 and above. But other versions might be affected too.
The bug is fixed now so that the cursor is drawn as expected.
Tracking Stopped when the Shut Down Dialogue Box was Shown
By default, macOS shows a dialogue box when you select the "Shut Down" option from the system (Apple) menu:
However, due to a bug in a multi-user setup, if one user initiated the shut down while another user was logged in, the Agent would incorrectly recognize this as a screen lock event and stop any ongoing task. If the user pressed the Cancel button, the Agent would restart tracking any previously paused task.
The bug is fixed now.
Rare Network Issues
Due to a bug in the network extension (NetApp), in rare circumstances, you might face network issues such as webpages not loading, connection slowing down or the network not working at all.
These could happen if you had a large number of plain TCP connections (e.g., HTTP) or have installed any software that used IPP (Internet Printing Protocol) such as PaperCut.
The bug is fixed now.