Mac Agent 23.50.4861 (2024-01-02)
A
Written by Arick Disilva
Updated over a week ago

New Features

Ability to Exclude Network Traffic by Port

We are adding a new installation/configuration parameter that will let you exclude network traffic from the Teramind Network Driver (NetApp) and the Network monitoring reports.

This might be useful for troubleshooting or compatibility purposes (for example, when using an external proxy server).

There are two ways you can exclude the ports:

New Agent Installation:

Rename the installer package to include the -nmp(<port1, port2, portN>) parameter. For example:

tmagent-revealed-23.34.4698-i(onsite)-r(192.168.1.201)-nmp(8080,443).pkg

And then install the Agent as usual.

Ports 8080 and 443 will be excluded from network monitoring.

Existing Agent Installation:

  1. Add the following parameter to your Agent Configuration file (Macintosh HD > usr > local > teramind > agent > etc > agent.conf):

    network-monitored-ports=8080,443
  2. Uninstall the NetApp extension with the following command:

    open /Applications/.NetApp.app --args uninstall_network

    Provide the password when asked.

  3. Reinstall the NetApp extension with the following command:

    open /Applications/.NetApp.app --args install_network

    Provide the password when asked.

The Agent will now ignore traffic from ports 8080 and 443.

Improvements

Ability to Monitor Console/Background Apps

Previously, the Mac Agent couldn't monitor console apps or apps with special modes (e.g., services running as agents in the background, utility apps without a standard UI, etc.).

Now, these apps will be tracked and can be viewed on reports like the BI Reports > Applications & Websites, Monitoring > Web Pages & Applications, etc.:

Bug Fixes

The Drive Criterion of Files Rules would be Ignored

Due to a bug, the Drive criterion in a Files Activity rule like the one below would get ignored. As a result, the rule would get triggered for virtually all file activities:

The bug is fixed now.

VNC Connection would Fail if Network Monitoring was On

Due to a bug with the network extension (NetApp), remote desktop connection via VNC (e.g., the Screen Sharing app) would be stuck on a loading loop and/or an error message, "Connection failed to xxx.xxx.xxx.xxx" would be displayed:

The bug is fixed now.

The Agent would Crash if the User Stopped Webpages from Loading

Due to a bug, the Agent would sometimes crash if the user interrupted the browser from finishing a page load operation (e.g., pressing the Stop button when a page is being opened or refreshed):

The bug is fixed now.

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