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Mac Agent 24.51 (2025-01-07)
A
Written by Arick Disilva
Updated this week

New Features

Support for Proxy Certificate in Edge Browser

Category: Monitoring, Behavior Rules

In Mac Agent 24.47, we introduced support for the Edge browser that allowed you to track common web activities and use some of the Webpages rule’s criteria.

Now, the Teramind Proxy Certificate (SSL injection) will be supported on the browser:

This will allow you to monitor secure web activities and use Webpage URL and Request Type criteria in Webpages rules:

The default name of the Teramind proxy certificate on Mac is, “Internet Widgits Pty Ltd”. However, you can change it by following the instructions here.

Support for Remote Troubleshooting

Category: Computers

We have introduced support for the Remote Troubleshooting feature on Mac. You can launch the remote troubleshooting window by clicking the TROUBLESHOOTING button on the Computers > Computer’s Details screen:

The remote troubleshooting feature allows you to conduct troubleshooting of a computer and collect diagnostics logs. This feature allows you to run troubleshooting from the dashboard instead of accessing the computer locally or through a separate remote session (such as TeamViewer). It works without interrupting the Agent or revealing the troubleshooting to the user.

Note that the EMPLOYEES field currently isn’t supported on Mac. Even if specific employees are selected, logs will be collected for all users of the computer.

For more information about remote troubleshooting, check out the Computers > Remote Troubleshooting section on the User Guide.

Resolved Issues

  • Correct Detection of Secure Sites: Fixed an SSL detection bug that would cause all secure websites visited on the Chrome and Brave browsers to be shown as HTTP URLs on the Monitoring > Web Pages & Applications and BI Reports > Applications & Websites reports.

  • Correct Crash Dump Folder: Fixed a bug that would cause crash dumps to be saved in the wrong location.

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