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Knowledge Base

Search results for:session video screen
Can Teramind user session recordings be used as forensic evidence?
Teramind session recordings (e.g., screen/video recordings, audio recordings), rule violation records… session logs, etc. can be used as forensic evidence including for legal investigations in many jurisdictions
Windows Agent 24.19.X (2024-05-31)
The Session Player will now show a orange border around the video when the screen is sleeping on the… Show Orange Border in Session Player when the Screen is Sleeping… Session Player would Show SESSION LOCKED Even when It wasn't (Revealed Agent)
How to export the session recordings / video recordings
Exporting a Video Recording from the Session Player… Start by opening the Session Player (by clicking the Video Camera [Image "mceclip0.png"] icon from the… On the Video params pop-up window, select a date range and specify time range, video speed, frames per
OMNI (Beta)
The Session (Video) Player works similar to the Session (Video) Player on the main screen… Session (Video) Player… Session (Video) Player
Video / screen recordings aren't captured
For example, if the user has the SCREEN monitoring disabled, the screen will not be recorded even if… 1. Check the screen settings… Screen recording is disabled or has wrong settings. 2
Session Player
The Session Player is a pop-up player/window which allows you to play back the screen recordings/audio… For example, the user was logged out, the agent was disabled, screen recording turned off, locked session… When E2EE is enabled, the Session Player will mask the screen on both the Live View and History View
Mac: Video / screen recordings aren't captured
Video recordings/screen recordings may bot work if the MacOS permission settings not configured correctly
What is End-to-End Encryption (E2EE) and how to use it (On-Premise)
When E2EE is enabled, the Session Player, Monitoring > Screen Snapshots, BI Reports > Keystrokes, Monitoring… /thumbnail, it will launch the Session Player where you will be able to decrypt the video… Session Player
Windows Agent 24.45 (2024-11-28)
Fixed a bug that would display a video error when trying to playback the screen recordings on the Session
Windows Agent 24.47 (2024-12-11)
Screen Capture Reliability: Resolved an issue where Screen Snapshots could get stuck, making video recordings… inaccessible in the Session Player