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Knowledge Base

Search results for:session video screen

Can Teramind user session recordings be used as forensic evidence?
Teramind session recordings (e.g., screen/video recordings, audio recordings), rule violation records… session logs, etc. can be used as forensic evidence including for legal investigations in many jurisdictions
Windows Agent 24.19.X (2024-05-31)
The Session Player will now show a orange border around the video when the screen is sleeping on the… Show Orange Border in Session Player when the Screen is Sleeping… Session Player would Show SESSION LOCKED Even when It wasn't (Revealed Agent)
Windows Agent 25.41 (2025-11-03)
We've updated the screen encoding method for live video playback in the Session Player… Previously, video could appear corrupted in HIGH COLOR mode when LIVE SCREEN SCALING was not set to 100%… Improved Live Screen Scaling in High Color Mode
How to export the session recordings / video recordings
Exporting a Video Recording from the Session Player… Start by opening the Session Player (by clicking the Video Camera icon from the Dashboard, from the… On the Video params pop-up window, select a date range and specify time range, video speed, frames per
OMNI (Beta)
The Session (Video) Player works similar to the Session (Video) Player on the main screen… Session (Video) Player… Session (Video) Player
Windows Agent 25.3 (2025-02-12)
video history, even when the screen is locked… Upgraded Screen Capture Performance: We’ve enhanced the handling of locked sessions to ensure continuous… This ensures no gaps in visibility, improving session review and security
Video / screen recordings aren't captured
For example, if the user has the SCREEN monitoring disabled, the screen will not be recorded even if… 1. Check the screen settings… Screen recording is disabled or has wrong settings. 2
Session Player
The Session Player is a pop-up player/window which allows you to play back the screen recordings/audio… For example, the user was logged out, the agent was disabled, screen recording turned off, locked session… When E2EE is enabled, the Session Player will mask the screen on both the Live View and History View
Web 26.14.1 (2026-04-02)
Accurate Session/Work Time Reporting: Session and work time in reports now accurately account for login… Recording Unavailable Message: The Session Player now accurately displays a “Can’t load video” message… when screen recording is disabled, replacing the incorrect message regarding retention periods
Mac: Video / screen recordings aren't captured
Video/screen recordings on Macs will not work if the MacOS permission settings haven't been configured