Improved Schedule Rule Creation: We’ve resolved an issue where creating an Agent Schedule rule with Login criteria for all days selected was not possible. Selecting all days now correctly indicates that the criteria "does not apply".

Accurate Session/Work Time Reporting: Session and work time in reports now accurately account for login information and overlapping session, providing more precise time tracking.

Recording Unavailable Message: The Session Player now accurately displays a “Can’t load video” message when screen recording is disabled, replacing the incorrect message regarding retention periods.

Hardened Security & Stability: Security has been hardened, alongside further stability and performance improvements across the platform to enhance reliability and user experience.