The Revealed Agent keeps disconnecting

This can happen due to a poor network connection (e.g., ping time is too long) or firewall configurations. You can check the server's availability with Telnet and PowerShell on Windows and other tools on MacOS (Telnet, nmap etc). This article explains how to use some of those tools to check for open IP/ports: How to check if Teramind IP addresses/hosts and ports are reachable.