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Windows Agent 24.29 (2024-08-20)
A
Written by Arick Disilva
Updated over 3 months ago

Improvements

Better Auto-Update Mechanism

We have created a more robust update mechanism that takes into account possible issues due to third-party software, antivirus, or users' manual actions.

Application Behavior Tracking

We added the capability to track applications that get hung and report to Teramind for better troubleshooting and bug fixes.

Bug Fixes

Cannot Paste Data in AnyDesk when a Clipboard-Based Rule was Active

Due to a bug, the user would be unable to paste the copied data to AnyDesk if it partially matched any Clipboard-based rule, even if no Block action was used.

For example, the following action will block the paste action even though no rule action was specified:

The bug is fixed now.

Login Session Tracked When the Computer was Offline

Due to a bug, the login session for a user would be tracked even when the computer was offline/in sleep. For this reason, the Times (s) column on the BI Reports > Login Sessions and the Duration column on the Monitoring > Session Log report would show much more time than the PC was online:

In the above example, the user logged in on Friday 21-06, worked ~7 hours, then put the PC to sleep. On Monday 24-06, he woke up the PC, worked another ~7 hours, and finally logged out. On the report, the Work Time column shows the time correctly but the Duration column is expanded to several days despite the user being offline.

The bug is fixed now.

Agent Reconnection Issue

Fixed Agent cyclic reconnection after update from Agent older than version 24.7 to newer than version 24.29.


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