Skip to main content
All CollectionsTroubleshooting and How-ToTroubleshooting
The Revealed Agent keeps disconnecting
The Revealed Agent keeps disconnecting
Written by Arick Disilva
Updated over a week ago

This can happen due to a poor network connection (e.g., ping time is too long) or firewall configurations. You can check the server's availability with Telnet and PowerShell on Windows and other tools on MacOS (Telnet, nmap etc). This article explains how to use some of those tools to check for open IP/ports: How to check if Teramind IP addresses/hosts and ports are reachable.

Did this answer your question?