This release includes several key improvements designed to streamline deployments, improve monitoring accuracy, and reliability of the Agent.
Clear Guidance for NetApp Extension Activation
The Agent now displays a helpful message with instructions if the NetApp extension activation step is missed during installation on macOS Sequoia. This ensures users receive clear next steps when manual activation is needed, improving the installation experience and reducing confusion related to macOS error 1712 (timeout issue).
New Mobileconfig Profile to Suppress Background Process Notifications
A new mobileconfig profile is available for macOS deployments to suppress intrusive background process notifications during Agent installation. This provides a smoother, less intrusive installation experience, adhering to Apple MDM standards for enterprise deployment.
Instructions for downloading and applying mobileconfig profiles via Jamf are available in this article.
Improved Activation of Network and File Monitoring Permissions
This update enhances the reliability of Network and File Monitoring permissions activation on macOS 10.15 and above. The Agent now proactively manages system processes and provides robust fallback mechanisms, ensuring that required extensions are activated smoothly without manual intervention or reboots.
Improved Activity Monitoring Accuracy for Mac Users
Activity monitoring on Mac has been enhanced to address previous gaps during offline reporting, ensuring all user activities are accurately captured and reported.
Reliable Auto-Update
We’ve made some major improvements to the auto-update process, ensuring seamless updates and stability across all supported macOS environments. The Agent now proactively manages system resources to prevent issues related to long-term open file handles and pipe limits. Additionally, the process is refined to address installer command failures on certain devices, ensuring that updates complete successfully.