Teramind

Messages on Skype Web wouldn’t be captured, or they would be shown as Teams messages on the Instant Messages report.

Messages wouldn’t be captured on Microsoft Teams for Enterprise (web version).

Schedule times on the Agent Schedule rules would be ignored if the user was offline.

- Messages on Skype Web wouldn’t be captured, or they would be shown as Teams messages on the Instant Messages report.
- Messages wouldn’t be captured on Microsoft Teams for Enterprise (web version).
- Schedule times on the Agent Schedule rules would be ignored if the user was offline.

Windows Agent 24.41 (2024-11-04)

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