Bug Fixes
Unable to Track Dropbox Uploads
Due to some recent changes in how Dropbox handles uploads, the Agent would fail to track them. For this reason, file uploads through the Dropbox app or web wouldn't show up on the BI Reports > File Events, BI Reports > Web File Events, or the Monitoring > File Transfers Reports.
For the same reason, a rule like the one below wouldn't work either:
We made changes so that the Agent will now address the changes in Dropbox and continue to track file uploads.
Unable to Capture Teams Instant Messages
Due to some recent changes in Microsoft Teams' communication protocol, the Agent would fail to intercept its messages. As a result, it wouldn't be able to show the IM conversations on the BI Reports > Instant Messages or the Monitoring > Instance Messages reports.
We made changes so that the Agent will now address the changes in Microsoft Teams and continue to track instant messages.