Improvements
LinkedIn Posts not Captured
LinkedIn recently changed its API causing the Agent unable to parse the posts. As a result, LinkedIn posts wouldn't be captured or displayed on reports like the BI Reports > Social Media or the Monitoring > Social Media.
We made changes so that the new API is supported and posts will appear as expected:
Improved Compatibility with Zscaler
We have made some changes to the Agent so for users of Zscaler this will remove OS performance issues and improve startup time.
Ability to Detect File Uploads via Drag-and-Drop in WhatsApp
Previously, the Agent could only detect file uploads when you used the Upload (+) button. Now, it can also detect file uploads via drag-and-drop:
Bug Fixes
Outlook Synchronization Log would Show Up on the Emails Report
Whenever Outlook fails to synchronize mail items, it generates a synchronization log.
Due to a bug, this log would be treated as an email event by the Agent and displayed on reports like the BI Reports > Emails, Monitoring > Emailing, etc.:
The bug is fixed now.
Repeated Keystrokes not Detected Properly
Due to a bug, if a user held a key, it would be captured only once by the Agent and displayed accordingly on reports like the BI Reports > Keystrokes, Monitoring > Keystrokes, etc.
For the same reason, a rule like the one below to detect repeated keystrokes would fail to trigger:
The bug is fixed now.
Emails Content Rule not Triggered for the Email Body
Due to a bug, an Emails Content Sharing rule like the one below with a regular expression to detect content inside an email would only get triggered for the email subject but not the email body:
This seemed to affect the Gmail client, but other email clients might be affected too.
The bug is fixed now.
Rule Running on a Terminal Server would Stop Working After Some Time
Due to a bug, a rule like the one below would stop working after some time:
This could happen if one or more users exited the session causing the file and network driver to stop.
The bug is fixed now.
Dynamic Blackout would be Delayed Sometimes
When you use any of the SUSPEND MONITORING… settings for any application or website, Teramind will automatically blackout the relevant application window with a black rectangle in the video recording or during the live view mode of the Session Player.
However, due to a bug, sometimes the black rectangle would appear a few seconds later exposing sensitive contents:
The bug is fixed now.
Dynamic Blackout wouldn't Work when Switching Windows
Due to a bug, when you switched windows using the ALT+Tab command, it would expose the blacked-out window in the background and the preview:
The bug is fixed now so the window and the preview will be blacked out properly.
The Revealed Agent would Stop Tracking Tasks Sometimes
Due to a bug, the Revealed Agent would seldom stop tracking a currently active task. This could happen if you changed the focus from the Agent to other windows multiple times.
The bug is fixed now.
Content Sharing Rules would Cause OneDrive to Stop Syncing Files
Due to a bug, if you had any Content Sharing rules active, it would cause OneDrive to stop syncing files.
The bug is fixed now.