Bug Fixes
Session Time Calculated for Inactive Users on Silent Agent
Due to a bug, Teramind Stealth/Hidden Agent on Mac would calculate session time for an inactive user if the user switched between two accounts on their computer (without first logging out from the first account).
This might happen in the following specific scenario:
The user is on Stealth/Hidden Agent
The user has two Monitoring Profiles: one with monitoring turned off (assume it's profile A), another profile where monitoring is turned on (assume it's profile B)
The user logs in under profile A, work for a while
Then, the user switches from A to B without first logging out from A
The user works on the computer
If you view the Teramind Dashboard, you might notice that it shows some session activity for the user under profile A, even though the user was inactive under that profile.
This bug is fixed now.
Users Not Tracked when Switching Accounts
This was similar to the above bug. In this case, the users weren't being monitored if they switched from one account to another account on their computer (without first logging out from the first account).
This might happen in the following specific scenario:
The user logs in under their first account (assume it's account A) on their computer
If you check the Teramind Dashboard, you will see user A as expected
Now, the user logs in under their second account (assume it's account B)
If you check the Teramind Dashboard, they cannot be found.
This bug is fixed now.