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How to enable/reset 2-Factor Authentication (2FA) for a user/employee
How to enable/reset 2-Factor Authentication (2FA) for a user/employee
Written by Arick Disilva
Updated over a week ago

1. Log into your Teramind dashboard.


2. Click your name near the top-right corner.

3. Select My Profile from the pop-up menu.


4. Select the AUTHENTICATION tab.

5. Open Google Authenticator on your 2FA device (e.g. your mobile phone). You can also use other other authentication software such as Authy, LastPass etc.

6. Click the + button to add a site.

7. Select the Scan a QR code option.

8. Target your phone camera to the QR code displayed on the AUTHENTICATION tab on the Teramind dashboard.

9. The site It will be added to Google Authenticator and you will start to see the time-based code start to get generated on the app.

10. Enter the code from Google Authenticator in the Code from Authenticator app field.


11. 2FA will be enabled and you will be given a Recovery Code. Keep the code in a safe place. If you lose your device, you can use this one time code to log into your account.

12. Click the APPLY CHANGES button.

For more information about employee profiles, check out the Entering / Editing Employee Profiles section on the Teramind User Guide.

Check out the article, How to enforce 2-Factor Authentication (2FA) for admin users to learn how to enable/disable 2FA for admin users.

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