All customer data, account credentials, system logs, backups and archives that are in persistent storage are encrypted with strong AES 256-bit key encryption. Session recordings are in proprietary format.
All communication between the Teramind Agent/endpoints and Teramind Server use our proprietary protocol. Teramind policy enforces that all interaction with its servers happen over TLS (for Active Directory LDAP connections) or SSL (for HTTPS) with a 4-key system (private, public, intermediate, root).
Check out our Platform Security page to learn more about the various security, reliability and scalability features Teramind platform offers.