Teramind

Teramind Cloud customers are eligible for live chat, in-app support tickets and email support.

Teramind On-Premise and Private Cloud (AWS, Azure, etc.) customers are eligible for 24x7 follow-the-sun support and an Enterprise SLA (<a href="mailto:sales@teramind.co" rel="nofollow noopener noreferrer" target="_blank">contact us</a> if you need a copy of the Enterprise SLA).

- Teramind Cloud customers are eligible for live chat, in-app support tickets and email support.
- Teramind On-Premise and Private Cloud (AWS, Azure, etc.) customers are eligible for 24x7 follow-the-sun support and an Enterprise SLA (<a href="mailto:sales@teramind.co" rel="nofollow noopener noreferrer" target="_blank">contact us</a> if you need a copy of the Enterprise SLA).

What kind of support SLA do you provide?

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