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Managing Admins, Employees, Computers & Schedules
You can do all of those from the Employees and Computers screens… Once you have your monitored employees and computers set up, you can configure their work schedule, work… Here are some resources to help you: Overview of the employees screen How to manage computers
Computers
Click on a computer from the list of computers on the Computers page… You can select any employees who have monitoring on and employees who once were monitored (even if they… Introduction to the Computers
How to add an employee / computer
You can add an employee from the List of employees screen (click the EMPLOYEES menu to access it):… Adding Employees / Users… Importing Employees / Users Automatically
How to turn monitoring on/off for a user or computer
You can enable or disable monitoring for computers through the Computers screen (accessed through the… Enabling / Disabling Monitoring for Employees / Users… Enabling / Disabling Monitoring for Computers
How to delete or restore an employee / computer
You can remove or restore employees through the List of Employees screen: 1… Removing or Restoring Employees / Users… Removing or Restoring Computers
Employees
Introduction to the Employees… Accessing the Employees Menu… Importing Employees
Windows Agent 0.1.267 (2022-07-15)
New Added the ability to add multiple time blocks for employee schedules… New Now monitoring profiles can be assigned to computers as well… It can be used to create new employees and send an invitation
How to change a user’s account access level / role permission
Employees (with limitations, see below). Computers (with limitations, see below)… While the Employees and Computers list is accessible, Operational Admins cannot browse any recordings… Employees (with limitations, see below). Computers (with limitations, see below)
Employee showing offline / computer not reporting / missing users / missing computers
extra users/endpoints but ran out of your license allotments, you can disable monitoring for the computers
What is a Teramind endpoint? What is a Teramind user?
For example, say, you have two employees: employee-1 employee-2 And two computers:… pc-1 and employee-2 logs in on pc-2 then you will see two users on your Teramind Dashboard if the employees… In the above example, you have two employees on two endpoints, and two endpoint licenses are needed to