Mac Agent 23.39.4780 (2023-10-09)
A
Written by Arick Disilva
Updated over a week ago

Bug Fixes

Task Switching Issues on the Revealed Agent

Due to a bug, the user would be unable to stitch tasks after the first time on the Revealed/Visible Agent. For example, when a task was in progress and the user clicked the small Play icon to start another task, the currently running task would stop (as expected) but it wouldn't start the new task (bug). The Start button wouldn't work either:

The bug seems to affect Agent version 23.37.4752 but other versions might be affected too.

is fixed now so that when the Play button next to a task is clicked, it will stop the currently running task and start the new task. The Start button will also work now.

Task Tracking Issues on the Revealed Agent After Resuming from Sleep

Due to a bug, the user wouldn't be able to start any task on the Revealed/Visible Agent after the Mac woke up from sleep. After the wake up, the Agent would reconnect to the server as expected and continue to track the last task, but the UI wouldn't show any task in progress ("Not active" status) making the user believe they weren't active. Additionally, the Agent wouldn't allow the user to start a task by either using the Play icon or the Start button.

The bug seems to affect Agent version 23.37.4752 but other versions might be affected too.

The bug is fixed now.

The Hidden Agent would be Shown on the Background App List

Due to a bug, if you updated the macOS, the Hidden/Silent Agent would be shown as "Teramind Inc." on the Allow in the Background list under System Settings > General > Login Items:

This would make it possible for a user to detect the running of the Agent mitigating the benefits of the stealth mode.

The bug is fixed so that the Agent will no longer be displayed on the Allow in the Background list.

The Hidden Agent wouldn't Restart After Providing the Permissions

Usually, near the end of the installation process, the Agent asks for the Accessibility and Screen Recording Permissions. After granting the permissions, the user can click the Quit & Reopen button on the settings dialogue box to restart the Agent:

However, due to a bug, the Agent wouldn't restart and the user was forced to manually restart the Agent by using a command like: sudo killall "System Monitoring".

The bug is fixed now so that the Agent will restart after pressing the Quit & Reopen button.

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