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BI 26.44 (2026-11-13)

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Written by Arick Disilva

Faster Network and Location Data Syncs

BI now syncs network data incrementally, loading only new records in each cycle. Network-based office attribution in location and geolocation reports stays current with much shorter sync times, especially in large environments.

Faster Event Lists

Event lists and paged grids sorted by timestamp now load faster, because BI reads only the rows needed for the current page.

Work Time Recording Type

BI now records how each work-time period was captured: tracked by the Agent, added manually or offline. This makes it easy to tell manually added time apart from Agent-tracked time.

This is a backend change at the moment. It will be reflected in the dashboard in a future web release.

Other Updates and Improvements

  • Conversation Counts for AI Chats: Grouped AI chat views can now show the number of conversations, and chats can be sorted by the employee’s most recent message.

This is a backend change at the moment. It will be reflected in the dashboard in a future web release.

  • Faster Data Extraction: BI data extraction is now faster and more consistent, keeping reports up to date.

  • Hardened BI Backup Service: On self-hosted/on-premises deployments with BI backup replication, the backup service can now run under a non-root user.

Security & Stability

This release includes security improvements, such as updated third-party components in BI services, as well as general hardening and stability fixes.

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