• How do I get started?
• What functionality is available on the trial version of Teramind?
• How do I subscribe to Teramind?
• What is the license / user limit on the trial period?
• Do you have a minimum signup period or fixed term? Can I cancel anytime?
• How to get assistance during the trial period?
• How do I get onboarding assistance and help to create policies and rules?
• How do I contact you if I have technical or pricing questions?
• What is your On-Premise trial approval process?
• What’s the difference among Teramind Starter, Teramind UAM and Teramind DLP?
• What’s the difference among Teramind Cloud, Teramind On-Premise and Teramind Private Cloud (Azure/AWS)?
• How much storage do I get with the cloud deployment option?
• How can I choose a data center? / Where are the data centers located?
• Teramind Agent specifications and supported platforms
• What features are supported on Mac?
• Difference between the Revealed Agent and the Hidden Agent
• How to use the Revealed Agent
• How CPU-intensive is the Teramind Agent? Will it have a substantial impact on the operation of the computer it’s monitoring?
• Can Teramind monitor mobile phones or tablets? Does Teramind has a mobile app for Android or iPhone?
• Is Teramind multilingual? What languages do you support?
• Can I download files remotely from a system?
• What does the dot represent next to a user's/employee's name?
• Where can I see the field description of the Teramind web UI / dashboard?
• How much storage do I need for user session recordings?
• Is Teramind able to sign a Business Associate Agreement (BAA) for HIPAA compliance?
• Will my credit card be charged during my free trial period?