About Teramind
- Does Teramind have SOC, SOC2, NIST certificate?
- Where is my data stored?
- Can Teramind user session recordings be used as forensic evidence?
- Does Teramind keep a log of all review/administration activity on the Teramind Dashboard?
- Can Teramind monitor privileged users (administrators)?
- Can Teramind stop unauthorized data exfiltration?
Getting Started
- Is Teramind able to sign a Business Associate Agreement (BAA) for HIPAA compliance?
- Do you have a minimum signup period or fixed term? Can I cancel anytime?
- Can Teramind monitor mobile phones or tablets? Does Teramind has a mobile app for Android or iPhone?
- How do I subscribe to Teramind?
- How do I contact you if I have technical or pricing questions?
- What is the license / user limit on the trial period?
Sales / Pricing
- What is the terminal server? When should you use one? How is it licensed?
- How can I become a reseller, referrer, partner, dealer or distributor of Teramind?
- Can I have more than one subscription under one account?
- What payment options do you accept?
- What’s the difference between annual and monthly subscription?
- How can I extend my trial period?
Employee Monitoring
- Does Teramind support bluetooth file transfer monitoring?
- Can Teramind monitor Salesforce?
- Does the Teramind Agent support automatic log in?
- Does Teramind support audio recordings? Can I record phone calls / softphones?
- Can I add one user/employee to multiple groups / departments?
- Does Teramind support webcam monitoring?
Technical
- How does fingerprinting / tagging work in Teramind?
- What is your data retention policy? How long is my data kept? How can I export my data?
- Is there any archive/backup feature in Teramind?
- Does Teramind supports Azure AD?
- Is the time on the employee schedule converted to the local time zone?
- Does Teramind support AWS WorkSpaces?