Release 597 (2022-05-10)

Type Cloud / On-Premise Notes
New Both New Session Player feature. You can now export the video recordings for a range of dates. Previously you could only export for a single day.
New Both New BI Reports feature. You can now view the email for an email activity or an email-based alert.
New Both New BI Reports feature. You can now encrypt a scheduled exported report with a password.
New Both New BI Reports feature. A filter option is added to the widgets. In addition to the global filter, you can now apply filters to the individual widgets.
New Both New Shared List feature. You will now get a warning when deleting a shared list. The warning will show detailed information on where the list is being used, e.g., behavior policies, monitoring settings, etc. This way, you won't accidentally break a rule or monitoring profile by deleting their shared list(s).
New Both New Department feature. You will now get a warning when deleting a department. The warning will show detailed information on where the list is being used, e.g., behavior policies, monitoring settings, etc. This way, you won't accidentally break a rule or monitoring profile by deleting a department.
New Both New Monitoring Settings feature. An option is added to the Monitoring Settings > Advanced screen that allows you to enable/disable all USB devices except for keyboard and mouse.
Bug Fix Both Improved BI Reports. Sometimes, stray HTML tags would appear in the exported reports. This is now fixed.
Bug Fix Both Improved BI Reports. Due to a bug, adding/removing columns in the BI Reports > Productivity > Grid widget(s) would sometimes cause strange UI behavior. For example, the columns might seem jumping on/off. The bug is now fixed.
Improvement Both Improved BI Reports. Now you will see a warning when you try to access an external link (such as a website) from the BI reports. Additionally, the warning window will be closed automatically when you click the LEAVE THE DASHBOARD button.
Bug Fix Both Improved BI Reports. A bug caused the BI Report export feature and the scheduled-export feature to export columns that were not selected by the user. This is now fixed.
Bug Fix Both Improved Dashboard widgets. A bug caused the tooltips on some widget to stay partially hidden. This is now fixed.
Improvement Both Improved Access Control and BI Reports. Access control policy that allows/disallows permission to view Monitoring Reports now also allows/disallows permission to access the BI reports.
Bug Fix Both Improved Account Management. Sometimes, users with an account with a specific target PC isn't able to see monitoring events from that PC. This bug is fixed now.
Improvement Cloud Improved Account Management. When signing from a new device, you will now be able to see the instance name on the 'Sign-in detected from a new device' warning screen. Previously it would only show your account.
Improvement Both Access Tokens refactoring. The access tokens screen is made more intuitive and simpler.
Improvement Both Improved OCR mining. Previously, when OCR Delay notification was being calculated, it would only take the last mined timestamp into account. However, there might be cases, when there was no screen records to mine from. For instance, on weekends there might be no screen data coming from the agents, and therefore, there is nothing to mine. Notifications in such cases would be misleading. The OCR Delay notification email sending logic is improved so that it will only send the notification when there is monitoring data more recent than the last mined timestamp.
Improvement Both Improved Departments. The department field in the Employees > Info screen is improved to show more details for a selected department. Especially when an Active Directory integration is set up.
Bug Fix Both Improved Behavior Rules. Instant Message (IM)-based rules doesn't support the Block action. However, in some instances it was possible to enable it through the Advanced Mode action in the rule generating unpredictable behavior. The bug is fixed now.
Improvement Both Improved Behavior Rules. The Block action for Insert/Eject activity of Files-based rules is removed as it doesn't serve any purpose and might lead to confusion.
Improvement Both Improved Behavior Rules. Better error message is now shown when a rule cannot be found or a department is missing from a rule that uses it.
Bug Fix Both Improved Behavior Rules. Due to a bug, empty items were added when you pressed Enter in the Notify action's email field. This is now fixed.
Improvement Both Improved Anomaly Rules. Due to a bug, sometimes you might notice garbled text under RULE RISK LEVEL when creating a new rule. This is fixed now.
Bug Fix Both Improved Productivity report. A bug would sometimes cause the Productivity > Time Worked screen show only one page of information. This is now fixed.
Bug Fix Both Improved Productivity report. Due to a bug, sometimes the columns settings on the Productivity > Overview report would work in unpredictable ways. For example, unchecked Total still showing up on the report. Or, Breakdown doesn’t show up on the table, etc. The bug is now fixed.
Bug Fix Both Improved Notifications email. A bug would sometimes cause the notification emails, especially notifications for Scheduled-based rules to show cryptic/untranslated text. This is now fixed.
Bug Fix Both Improved BI Reports. A bug would sometimes cause the preview feature of Printed Docs report (BI Reports > Printing > View Document) to show PDFs with broken image. This is now fixed.
Bug Fix Both Improved Session Player. There was a bug related to the auto-focus feature of the Session Player when multiple computers were involved. For example, when a user worked yesterday from computer A, and today from computer B, when picking in the player's calendar the previous day, computer A should be auto focused. However, it wasn't. The bug is now fixed.
Bug Fix Both Improved SMTP Settings. Sometimes the Password field under the Settings > SMTP gets updated even when the Update password checkbox is unchecked. Or, the password field unexpectedly gets empty after clicking the SAVE button.
Improvement Both Improved Agent installation. When remotely installing the Revealed agent, it will change Hidden agent locations to Revealed.
Improvement Both Numerous performance and speed improvements.
Improvement Both General security enhancements and hardening.

 

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