| Type | Cloud / On-Premise | Notes |
| New | Both | Added View/Edit mode for BI reports |
| New | Both | Added an option to ignore events older than certain days for Emails settings |
| New | Both | Added support for all major currencies in curculation |
| New | Both | Added an option to control access to scheduled reports by authorized users only |
| New | On-Premise | Added alerting feature for OCR health |
| Improvement | On-Premise | Improved agent update process |
| Improvement | Both | Improved video exporting |
| Improvement | Both | Improved Department report |
| Improvement | Both | Improved BI reports |
| Improvement | Both | Improved access levels |
| Improvement | Both | Improved 2FA for different access levels |
| Improvement | Both | General security enhancements and hardening |
| Improvement | Both | Numerous performance and speed improvements |