Mac Issue: Video not captured January 04, 2021 21:03 Updated This can happen due to the MacOS permission settings not configured correctly. To learn how to configure them, check out this article: How to configure MacOS permission settings. Related articles How to configure MacOS permission settings How to generate an official quote How to download and install the Teramind Agent Release 506 (2020-11-02) Does Teramind support audio recordings? Can I record phone calls / softphones? Comments 0 comments Please sign in to leave a comment.