McAfee Endpoint Security

Threat Exceptions When Updating the Teramind Agent

McAfee Endpoint Security shouldn’t cause any issue when installing the Teramind Agent. However, when updating the agent it might throw up an event exception like this screen. To fix this issue, follow the steps below.

Step 1: Accessing the Threat Prevention Settings

Open McAfee Endpoint Security.

From the main window, click the Status tab.

Select the THREAT PREVENTION option.

Step 2: Accessing the Advanced Settings

Click the Show Advanced button near the top-right corner.

Step 3: Accessing the Exploit Prevention Option

Scroll down until you can see the EXPLOIT PREVENTION option.

Click the EXPLOIT PREVENTION option.

Step 4: Adding an Exclusion

Click the Add button under Exclusions. The Edit Exclusion window will pop-up.

Step 5: Editing the Exclusion

Under type, select File – Process – Registry. Add the following in the File name or path… field:

c:\programdata\{4cec2908-5ce4-48f0-a717-8fc833d8017a}\

Repeat Step 4 – Step 5 to add the rest of the exceptions:

c:\windows\system32\drivers\tmfsdrv2.sys
c:\windows\system32\drivers\tm_filter.sys