If you see this message, “Cannot open because Apple cannot check it for malicious software.” or a similar message, if means you are trying to run the Mac installer from the browser. You need to run it from the Mac Finder. To do so:
- Open the Mac Finder application and locate the installer file (for example:
- Right click the file and choose Open. The installer should run now.
Mac OS Permissions
After installing the Agent, you need to set two permissions from the Systems Preferences > Security & Privacy panel for the Agent to function properly. Check out the How to configure MacOS permission settings article for detailed instructions.