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Introduction to the Missing Users / Computers Report
The Missing Users / Computers report shows employees or computers for which Teramind didn’t receive any data recording for the specified days. The report shows the following columns: Employee/computer, Last login time, Last login from and Consecutive days without recording.

Accessing the Missing Users / Computers Menu

- Hover your mouse over the SYSTEM menu, then
- Select Missing users / computers from the sub-menu.
Searching for Missing Users / Computers

- Select from Employees/Computers from the top-left corner of the screen.
- Specify number of days for DATA RECORDED WITHIN field.
- Specify number of days for AND NO RECORDING FOR THE LAST field.
- Click the APPLY button to apply the filter and view the result.
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You can use the Notifications feature to diagnose the most common reasons for missing computers / users. Or, check out the Employee showing offline / Computer not reporting troubleshooting article to learn more. |
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