The Teramind User Guide contains articles with detailed explanation of Teramind’s user interface. It’s also an excellent reference manual that can help you quickly locate information or show you how to use Teramind on a day to day basis.
You can download a PDF version of the guide by clicking the button below, or view the articles from the Quick Links below.
Getting Help & Support
Tooltips and Hints
Tooltips usually describing the action of an icon or a button. Hover over an element a second or so, to view the tooltips for that element.
Additionally, you can see context sensitive hints for some elements. Whenever you see this icon: 
, hover over it to see a hint about the relevant item or action.
Page Explanation
When you visit certain pages (such as BI Reports or the Productivity Reports), you will notice that an extra button titled, ‘EXPLAIN THIS PAGE’ is displayed at the top-right corner of the dashboard:
- Click the EXPLAIN THIS PAGE button. Teramind will display an overview for the page:
- Click the NEXT button.
- Teramind will explain you, step by step, important parts of the current page highlighting each section in turn. You can click the BACK and NEXT button to browse through the explanations.
Contacting Support
Technical Support:
- Email: support@teramind.co
- Chat (from the dashboard or Teramind website): click the 24x7 Chat Support button.
- Create a support ticket (Cloud customer only): Click My Account > SUPPORT
Billing / Account Related:
- Email: billing@teramind.co
Billing / Account Related:
- Email: sales@teramind.co
- Phone: +1 212 603 9617
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