All customer data, account credentials, system logs, backups and archives that are in persistent storage are encrypted with strong AES 256-bit key encryption. Session recordings are in proprietary format.
All communication between the Teramind Agent/endpoints and Teramind Server use our proprietary protocol. Teramind policy enforces that all interaction with its servers happen over TLS (for Active Directory LDAP connections) or SSL (for HTTPS) with a 4-key system (private, public, intermediate, root) and an Active Validation policy.
Check out our Platform Security page to learn more about the various security, reliability and scalability features Teramind platform offers.