How to use the Revealed Agent

To start the Revealed Agent, search for Teramind Agent on your Windows Start menu or Mac Finder. The Revealed Agent has a user interface similar to the one below:

  1. Once the agent starts, enter your username and password. If you do not have your credentials, please ask your admin to add you as a user/employee.
  2. Click the Advanced link to select your server. This will bring up a pull-down menu where you can select your server.
  3. If you are a Cloud customer, just select Teramind Cloud from the pull-down list. If you are an On-Premise/Private Cloud customer, enter the server instance name (the URL of your Teramind dashboard without the https part.).
  4. Click the Sign in button to start the Agent:
  1. On the top of the interface, you will see the currently active task or a ‘Not active’ status.
  2. To start/stop clock-in/clock-out: Select a task from the list and click the StartStop button.
  3. To view a list of tasks: Click the Tasks tab.
  4. To view past activities: Click the History tab.
  5. To search for a task: Click on the Search field and start typing.
  6. To add a task or sub-task: Hover over a task or sub-task. Click the Plus mceclip1__3_.png icon to add a task.
  7. To start a task: Hover over a task or sub-task. Click the Play mceclip2__3_.png icon to start the task.
  8. At the bottom left, you will see the agent version.
  9. Click the Gear mceclip3__3_.png icon at the top-right corner to Refresh tasks, Sign out or Exit the agent.
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