How to use the Revealed Agent

To start the Revealed Agent, search for Teramind Agent on your Windows Start menu or Mac Finder. The Revealed Agent has a user interface similar to the one below:

  1. Enter your username and password. If you do not have your credentials, please ask your admin to add you as a user/employee.
  2. Click the Advanced link to select your server. This will bring up a pull-down menu where you can select your server. If you are a cloud customer, just select Teramind Cloud from the pull-down list. If you are an on-premise customer, enter the server instance name (the URL of your Teramind dashboard without the https).
  3. Click the Save password option to enable/disable saving of your username and password.
  4. When the Save password option is enabled, you will see another option, Stay logged. When this option is enabled, the user will be automatically logged in when the agent starts. The user will still have to select a task and click the Start button to activate monitoring (see below).
  5. Click the Sign in button to start the Agent:
  1. On the top of the interface, you will see the currently active task or a ‘Not active’ status.
  2. To start/stop clock-in/clock-out: Select a task from the list and click the StartStop button.
  3. To view a list of tasks: Click the Tasks tab.
  4. To view past activities: Click the History tab.
  5. To search for a task: Click on the Search field and start typing.
  6. To add a task or sub-task: Hover over a task or sub-task. Click the Plus mceclip1__3_.png icon to add a task.
  7. To start a task: Hover over a task or sub-task. Click the Play mceclip2__3_.png icon to start the task.
  8. At the bottom left, you will see the agent version.
  9. Click the Gear mceclip3__3_.png icon at the top-right corner to Refresh tasks, Sign out or Exit the agent.
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