To start the Revealed Agent, search for Teramind Agent on your Windows Start menu or Mac Finder. The Revealed Agent has a user interface similar to the one below:
- Once the agent starts, enter your username and password. If you do not have your credentials, please ask your admin to add you as a user/employee.
- Click the Advanced link to select your server. This will bring up a pull-down menu where you can select your server.
- If you are a Cloud customer, just select Teramind Cloud from the pull-down list. If you are an On-Premise/Private Cloud customer, enter the server instance name (the URL of your Teramind dashboard without the https part.).
- Click the Sign in button to start the Agent:
- On the top of the interface, you will see the currently active task or a ‘Not active’ status.
- To start/stop clock-in/clock-out: Select a task from the list and click the Start/ Stop button.
- To view a list of tasks: Click the Tasks tab.
- To view past activities: Click the History tab.
- To search for a task: Click on the Search field and start typing.
- To add a task or sub-task: Hover over a task or sub-task. Click the Plus
icon to add a task.
- To start a task: Hover over a task or sub-task. Click the Play
icon to start the task.
- At the bottom left, you will see the agent version.
- Click the Gear
icon at the top-right corner to Refresh tasks, Sign out or Exit the agent.