What is your data retention policy? How long is my data kept? How can I export my data?

Teramind Cloud customers get up to six months of storage for screen recordings. Other data such as logs, user metadata etc. are kept for as long as your account is active. You cannot delete any data.

Teramind On-Premise and Private Cloud customers can implement their own data retention policy. They can also specify how long the screen recordings are kept. Check out this article to learn how: How to change how long recordings are kept, delete recordings or archive.

You can export screen recordings and most of the reports from Teramind. Check out these articles to learn how:

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