How to update the Teramind Agent remotely?

June 02, 2023 04:25

i	If you want to update a protected Agent, check out this article instead: How to update a protected agent?

i	Please make sure to add the Temporary Exceptions to your antivirus software before updating the agent. Otherwise, it may interfere with the update process.

Manual Update (On-Premise deployments only)

You can update the agents remotely from the Computers screen:

Click the COMPUTERS menu.
Select the computer(s) you want to update.
Select Update agents from the Select action menu displayed at the top-left corner.
Press the CONFIRM button on the pop-up alert.
To cancel an ongoing update process, click the Cancel agent updates option from the Select action menu.

You can turn the auto-update feature on/off from the Settings screen:

Click the Gear icon near the top-right corner of the dashboard.
Select Settings.
Select the Autoupdate tab and click the ENABLE AUTOMATIC UPDATES option to turn it on/off.