How to update the Teramind Agent remotely?

If you want to update a protected Agent, check out this article instead: How to update a protected agent?
Please make sure to add the Temporary Exceptions to your antivirus software before updating the agent. Otherwise, it may interfere with the update process.

Manual Update (On-Premise deployments only)

You can update the agents remotely from the Computers screen:

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  1. Click the COMPUTERS menu.
  2. Select the computer(s) you want to update.
  3. Select Update agents from the Select action menu displayed at the top-left corner.
  4. Press the CONFIRM button on the pop-up alert.
  5. To cancel an ongoing update process, click the Cancel agent updates option from the Select action menu.

Automatic Update (Cloud deployments only)

You can turn the auto-update feature on/off from the Settings screen:

  1. Click the Gear icon mceclip6.png near the top-right corner of the dashboard.
  2. Select Settings.
  3. Select the Autoupdate tab and click the ENABLE AUTOMATIC UPDATES option to turn it on/off.
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